TERMS & CONDITIONS
Last updated: 26 October 2026
1. GENERAL INFORMATION
These Terms & Conditions govern the use of the Fashype website and the purchase of digital products and educational content offered through the website.
The website is operated under the brand name Fashype by:
Tone Creation Studio
Registered business address: Powstania Warszawskiego 15, 31-539 Kraków, Poland
Business registration: Central Registration and Information on Business (CEIDG), Poland
Tax Identification Number (NIP/VAT ID): PL9970136331
Email: [email protected]
Website: https://fashype.com
In these Terms & Conditions, the terms “Fashype”, “we”, “us” and “our” refer to Tone Creation Studio operating under the Fashype brand.
The terms “customer”, “user” and “you” refer to any person visiting the website or purchasing products through it.
By accessing the website, creating an account or purchasing a product, you agree to the applicable provisions of these Terms & Conditions.
If you do not agree with these Terms & Conditions, please do not use the website or purchase our products.
2. SCOPE OF SERVICES
Fashype provides online educational content and digital products related to the fashion industry, including, but not limited to:
Online courses and video lessons.
Fashion design and product development training.
Technical documentation, including tech packs and size charts.
Educational materials, templates, workbooks and downloadable resources.
Other digital educational products offered through the website.
The specific content, features, format, price and access conditions of each product are described on the relevant product page before purchase.
Fashype may introduce new products, update existing courses or modify the structure of its educational offerings.
3. ELIGIBILITY AND USER ACCOUNTS
You must provide accurate and complete information when purchasing products or creating an account.
Where an account is required to access purchased content, you are responsible for maintaining the confidentiality of your login credentials and for activities carried out through your account.
You must notify us promptly if you become aware of unauthorised access to your account.
You may not share your account credentials with other people, sell or transfer your account, or use another person’s account without authorisation.
We may suspend or restrict access to an account where there are reasonable grounds to suspect fraud, unauthorised sharing of paid content, unlawful activity or a material breach of these Terms & Conditions. Where appropriate, we will provide notice and an opportunity to remedy the breach.
4. ORDERS AND CONTRACT FORMATION
Product information and prices displayed on the website constitute an invitation to purchase.
To place an order, you must follow the checkout process, provide the required information, select an available payment method and confirm your purchase.
Before submitting your order, you will be given an opportunity to review the product, the total price and the applicable terms.
The contract between you and Tone Creation Studio is concluded when your order is accepted and payment is successfully authorised or completed, as applicable to the payment method used.
An order confirmation will be sent to the email address provided during checkout. Access instructions may be provided separately or included in the confirmation.
We reserve the right to reject or cancel an order where there are reasonable grounds to suspect fraud, an unauthorised transaction, a material pricing error or another legitimate reason. If payment has already been collected for an order that is cancelled, we will arrange an appropriate refund.
5. PRICES, TAXES AND PAYMENT PROCESSING
All prices are displayed on the relevant product pages or at checkout. The currency and the total amount payable will be shown before the order is submitted.
Applicable taxes, including VAT where required by law, will be calculated and displayed as appropriate to the transaction.
Unless expressly stated otherwise, each product is sold as a one-time purchase. Any subscription, recurring payment or instalment arrangement will be clearly identified before the customer commits to it.
5.1. Payment processing by Stripe
Payments on Fashype are processed through Stripe, a third-party payment service provider.
Stripe acts solely as a payment processor or payment gateway for transactions in which Tone Creation Studio is the seller.
The sales contract is concluded directly between the customer and Tone Creation Studio, operating under the Fashype brand.
Stripe facilitates the technical processing of payments and may provide payment-related services, including transaction authentication and fraud prevention, in accordance with its own applicable terms and privacy documentation.
Fashype remains responsible for its obligations as the seller, including product delivery, customer support, complaints, applicable consumer rights, tax obligations and the handling of eligible refunds.
Where a payment method is processed through Stripe, refunds approved by Fashype will ordinarily be returned through the original payment method using the payment processing system.
For information about Stripe’s services and privacy practices, please visit https://stripe.com.
5.2. Payment security and failed transactions
Payments may be subject to additional authentication or security checks.
Fashype does not receive or store complete payment card details where these are processed directly by Stripe. Payment information is handled in accordance with the applicable payment processing arrangements and privacy policies.
If a payment fails, is declined, remains incomplete or is reversed, access to the purchased product may not be activated or may be temporarily restricted until the payment issue is resolved.
If you believe you have been charged incorrectly, please contact us at [email protected].
5.3. Invoicing and accounting documents through Fakturownia
Fashype uses Fakturownia, a third-party invoicing and accounting-document management system, to support the preparation, issuance, management and storage of invoices and other accounting documents relating to purchases made through the website.
Tone Creation Studio, operating under the Fashype brand, remains the seller and is responsible for the sale, the accuracy of the information provided for its sales documents, and handling customer requests relating to invoices or corrections. Fakturownia provides software and related services; it is not the seller of Fashype products and does not replace Fashype as the customer’s contractual contact.
Where necessary to issue or correct an accounting document and comply with applicable accounting and tax obligations, information relating to an order may be entered into or transferred to Fakturownia. Depending on the transaction and the document required, this information may include the customer’s name or business name, billing address, email address, tax identification number or VAT ID, order reference, product description, purchase date, amount, currency, applicable tax information and details of a refund or correction.
Customers are responsible for providing accurate billing information. If information on a document is incorrect or a correction is needed, please contact [email protected]. We will review the request and, where appropriate, arrange a correction or replacement document in accordance with applicable law.
Personal data used for invoicing and accounting purposes is processed as described in our Privacy Policy. Fakturownia’s own terms and privacy information are available at https://fakturownia.pl/regulamin and https://fakturownia.pl/polityka-prywatnosci.
6. DELIVERY AND ACCESS TO DIGITAL PRODUCTS
Fashype products are generally delivered electronically. No physical goods are supplied unless a product description expressly states otherwise.
Depending on the product, access may be provided through a customer account on the website, online course pages, video lessons, downloadable files or instructions sent by email.
Access is normally activated after successful payment and the completion of any required account setup.
You are responsible for ensuring that you have a suitable internet connection, compatible device, browser and software necessary to access the purchased content.
If you do not receive access after completing your purchase, please contact [email protected] and include your order details.
We will make reasonable efforts to resolve technical access issues and provide the purchased content in accordance with the product description and applicable law.
Temporary interruptions may occur due to maintenance, technical problems, security measures or circumstances beyond our reasonable control. Where required by law, we will provide appropriate remedies if digital content or digital services are not supplied or do not conform to the contract.
Unless a specific access period is stated on the relevant product page, access is intended to remain available for as long as the relevant product and the supporting platform remain operational. This does not constitute an unconditional guarantee of permanent availability.
Nothing in this section excludes mandatory statutory rights relating to the conformity, supply or continued provision of digital content or digital services.
7. RIGHT OF WITHDRAWAL AND DIGITAL CONTENT
Consumers residing in the European Union generally have a statutory right to withdraw from distance contracts within 14 days, subject to applicable legal exceptions.
For digital content that is not supplied on a tangible medium, the right of withdrawal may be lost once performance begins, but only where the applicable legal requirements have been satisfied.
Where Fashype offers immediate access to paid digital content before the end of the withdrawal period, we will request the consumer’s express prior consent to begin performance immediately and acknowledgement that the right of withdrawal will be lost once performance begins, as permitted by applicable law.
The relevant consent and acknowledgement must be obtained separately and expressly through the checkout process. They will not be inferred merely from acceptance of these Terms & Conditions.
Where required by law, Fashype will provide confirmation of the customer’s consent and acknowledgement on a durable medium, such as an email confirmation.
If the customer has not provided the legally required consent and acknowledgement, or if another legal requirement has not been met, the customer’s statutory right of withdrawal remains unaffected.
The loss of the right of withdrawal under the digital-content exception does not remove the customer’s statutory rights where content is not supplied, is defective or does not conform to the contract.
Further details about refund requests and the withdrawal procedure are provided in our Refund Policy.
8. REFUNDS AND CANCELLATIONS
Fashype is responsible for receiving and reviewing customer refund requests and for determining the appropriate remedy in accordance with applicable law and our Refund Policy.
All refund requests, cancellation requests, complaints and claims relating to a Fashype purchase must be submitted directly to Fashype at [email protected].
Stripe processes the payment transaction but does not make decisions on behalf of Fashype regarding the customer’s contractual entitlement to a refund.
Where a refund is approved or legally required, Fashype will initiate or arrange the refund through the applicable payment processing system, ordinarily using the original payment method.
The time required for the refunded amount to appear in the customer’s account may depend on the payment method and the customer’s financial institution.
Nothing in this section limits a customer’s statutory rights or prevents a customer from exercising any rights available under applicable payment-services or consumer-protection law.
Our Refund Policy forms part of the information governing purchases made through Fashype and should be read together with these Terms & Conditions.
9. COMPLAINTS AND CUSTOMER SUPPORT
Customers may submit complaints concerning purchases, payments, access to courses, technical problems or the conformity of digital content by emailing:
Please include your name, the email address used for the purchase, your order reference if available, and a description of the issue.
We will review complaints and respond within a reasonable time. Where mandatory legal deadlines apply, we will comply with those deadlines.
Fashype is the primary point of contact for all contractual matters relating to products purchased through the website.
Stripe may provide technical assistance in relation to payment processing, but contacting Stripe does not replace the customer’s ability to submit a complaint or refund request directly to Fashype.
10. INTELLECTUAL PROPERTY
All content made available through Fashype, including course videos, lesson materials, texts, graphics, illustrations, templates, workbooks, technical drawings, branding, logos and other educational resources, is owned by Fashype, Tone Creation Studio or the relevant rights holders and is protected by applicable intellectual property laws.
Purchasing a product grants the customer a limited, non-exclusive, non-transferable licence to access and use the purchased content for personal educational purposes, unless a different licence is expressly stated on the product page.
Unless expressly authorised in writing, customers must not:
Copy, reproduce, distribute, publish, sell, sublicense or commercially exploit course content.
Share paid materials, downloadable files or account credentials with unauthorised persons.
Record, redistribute or publicly display course videos or lessons.
Remove copyright notices or other proprietary markings.
Use the materials to create or distribute an unauthorised competing course or educational product.
The purchase of a course or digital product does not transfer ownership of intellectual property rights to the customer.
Any permitted use of materials in a professional or commercial setting must remain within the scope of the licence expressly granted for that product.
Unauthorised use may result in access restrictions and may lead to legal action where appropriate.
11. EDUCATIONAL PURPOSE AND NO GUARANTEE OF RESULTS
Fashype provides educational content intended to support learning and professional development in the fashion industry.
The content is provided for informational and educational purposes and does not constitute a guarantee of employment, business success, revenue, sales, manufacturing outcomes or other specific results.
The practical results achieved by a customer depend on individual skills, experience, decisions, resources, market conditions and other factors beyond Fashype’s control.
Examples, case studies and recommendations are illustrative and should not be interpreted as promises of particular outcomes.
Nothing in this section excludes any express contractual commitment made by Fashype or any statutory right that cannot lawfully be excluded.
12. WEBSITE AVAILABILITY AND THIRD-PARTY SERVICES
We make reasonable efforts to maintain the availability and functionality of the website and the digital products offered through it.
However, uninterrupted access cannot be guaranteed at all times. Temporary interruptions may arise from maintenance, hosting issues, internet connectivity, software updates, security incidents or other technical circumstances.
The website may rely on third-party services, including website hosting, learning-management software, payment processing, invoicing and accounting-document management, and email delivery providers.
Those providers may process certain information as necessary to deliver their services, in accordance with applicable law and the relevant contractual arrangements. Fakturownia is used to support the preparation and management of invoices and other accounting documents, as described in Section 5.3.
Fashype is not responsible for independent third-party websites or services that are outside our reasonable control. This does not affect our responsibility for fulfilling the obligations we owe to customers under the sales contract or applicable law.
13. LIMITATION OF LIABILITY
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
To the extent permitted by law, Fashype shall not be liable for indirect or consequential losses that were not reasonably foreseeable at the time the contract was concluded, subject to any mandatory legal restrictions.
Fashype does not accept responsibility for a customer’s inability to access content arising solely from the customer’s failure to meet the stated technical requirements, use compatible equipment or maintain a functioning internet connection, provided that this limitation does not apply where Fashype is legally responsible for the relevant issue.
Nothing in these Terms & Conditions limits statutory consumer rights, including rights relating to defective or non-conforming digital content, or liability that cannot lawfully be excluded.
14. PERSONAL DATA AND PRIVACY
Fashype processes personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.
Information about the categories of personal data collected, the purposes and legal bases of processing, retention periods, recipients, data subject rights and contact details is provided in our Privacy Policy.
Payment transactions are processed through Stripe. Depending on the payment method and the relevant processing arrangement, personal data may be shared with Stripe to process payments, authenticate transactions, prevent fraud and fulfil applicable legal obligations.
Customers should also review Stripe’s privacy documentation at https://stripe.com/privacy.
Fashype also uses Fakturownia to support invoicing and accounting-document management. Where necessary for these purposes, order and billing information may be processed through Fakturownia to issue, maintain or correct accounting documents and meet legal obligations. Further information about the personal data processed, purposes, legal bases, recipients and retention periods is provided in our Privacy Policy.
Privacy Policy: https://fashype.com/privacy-policy-2/
15. CHANGES TO THESE TERMS
We may update these Terms & Conditions from time to time to reflect changes in our services, payment arrangements, business operations or applicable law.
The latest version will be published on the website together with the date of the latest update.
Changes will apply from the date they become effective, subject to applicable law. Changes will not retroactively deprive customers of rights arising under contracts already concluded or otherwise affect accrued rights where prohibited by law.
Where required, customers will be informed of material changes before they take effect.
16. GOVERNING LAW AND CONSUMER RIGHTS
These Terms & Conditions are governed by the laws of Poland, subject to mandatory provisions of applicable law.
If the customer is a consumer residing in another country, the choice of Polish law will not deprive that consumer of the protection afforded by mandatory provisions of the law that would otherwise apply under the relevant conflict-of-law rules.
Nothing in these Terms & Conditions restricts the consumer’s right to bring proceedings before a competent court where such a right is granted by applicable law.
Where a dispute cannot be resolved directly, the parties may use the dispute-resolution mechanisms available under applicable law.
17. SEVERABILITY
If any provision of these Terms & Conditions is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
The invalid or unenforceable provision will be interpreted or replaced to the minimum extent necessary to achieve a lawful result consistent with its original purpose, where legally permissible.
18. ENTIRE AGREEMENT
These Terms & Conditions, together with the applicable product description, Refund Policy and Privacy Policy, form the contractual framework governing the use of Fashype and purchases made through the website.
If a product-specific condition conflicts with these Terms & Conditions, the product-specific condition will apply only to the extent that it is expressly stated, lawful and applicable to that product.
Mandatory consumer rights prevail over any conflicting provision.
19. CONTACT
For questions concerning these Terms & Conditions, purchases, payments, complaints, cancellations or refund requests, please contact:
Fashype — operated by Tone Creation Studio
Powstania Warszawskiego 15
31-539 Kraków
Poland
Email: [email protected]
Website: https://fashype.com
All contractual claims and refund requests relating to Fashype purchases should be directed to Fashype as the seller.